Acura of Wichita

This is a dealership that stands out above the others. My family has traveled to Wichita from Texas and Oklahoma twice in the last 18 months specifically to purchase from this dealership. Their upfront pricing makes car buying easy and enjoyable and their staff is outstanding when it comes to customer service. Kyle and Greg went above and beyond last week to ensure our deal went smoothly, even working past closing time to make sure everything was ready for our arrival from out of state the next morning. They are top notch professionals and it shows in the way they do business. They treat their customers like family here and I'll continue to recommend them to anyone shopping for a vehicle.

We drove almost two hours on a Saturday with every intention of leaving the lot with a new Acura. We test drove two different vehicles and decided on the one we wanted. The manager drove our vehicle to determine a trade in value which we felt was reasonable. The salesman gave us a number to which we had some simple follow up questions. He didn’t know the answers so he left to get the manager and never returned. We waited for assistance until finally we went to ask for our car keys back so that we could go. We got there around 2:15 and left at 5:45. More than enough time to sell me a car. We were told that they would follow up with us on Monday. This is not the kind of service you would hope to receive from an “upscale luxury dealership”.

My husband and I recently purchased a vehicle from Acura of Wichita. It had been more than 15 years since we had purchased a vehicle from a dealership. To say car buying is one of my least favorite shopping experiences is an understatement. However, after our experience with Acura of Wichita, my outlook on car shopping has been completely transformed. We scheduled an appointment with Gene, and we felt welcomed and comfortable from the moment we shook his hand. Gene carefully listened to what it was we were looking for in a vehicle. He was familiar with the specifications of the vehicle we took out for a test drive and he was professional throughout the entire process. Due to the fact Gene was still in training, we also had the pleasure of working with Brygen. He and Gene tag-teamed the process of selling the vehicle to us under the supervision of their Sales Manager, David Blackburn. All three of these men showed interest in us and took great care to explain all the options that were available to us. They provided exemplary customer service and guided us through the process from start to finish. Not once did we feel like we were just another number. Additionally, since Walser has up-front pricing, there was no haggling or back and forth sales games. It was great to leave the dealership feeling like we had received 5-star customer service. We feel confident in our purchase, and we will recommend Acura of Wichita to our family and friends.

My son and I searched out local area in Ne for his Dream car, to no luck. We widened our search within 6 hour drive. There it was in Wichita Ks at Walser Acura . The next morning we drove the 4 hrs and was greeted by a lovely young Lady, Jenna Allen and the Store Manager Greg Jones. I give everyone here a 5 star rating as everybody was amazing. They took his car back and handwashed it, as my son did not want it going thru a carwash. The car he purchased is a 2022 Mustang GT. He is beyond ecstatic over this vehicle. Jenna and Greg thank you, thank you for being so personable. Also to top it off they offered us a 50 meal and hotel up to 150 for our travel time. I can't say enough about how amazing Acura of Wichita is to work with. Thanks so much again. Attached are photos of our purchase and our amazing sales lady Jenna Brenda and Dalton

Recently purchased a 2022 Acura MDX and had the pleasure of working with Greg Jones. I cannot say enough great things about him and how kind and professional he is. He made the whole process so easy and we didn’t buy on the first day looking and no pressure. I put a hold on the car to think about it even. Went to other dealerships and was not treated appropriately. Greg should be training every single sales associate in the group because he really demonstrates what it means to be the gold standard.

This is a dealership that stands out above the others. My family has traveled to Wichita from Texas and Oklahoma twice in the last 18 months specifically to purchase from this dealership. Their upfront pricing makes car buying easy and enjoyable and their staff is outstanding when it comes to customer service. Kyle and Greg went above and beyond last week to ensure our deal went smoothly, even working past closing time to make sure everything was ready for our arrival from out of state the next morning. They are top notch professionals and it shows in the way they do business. They treat their customers like family here and I'll continue to recommend them to anyone shopping for a vehicle.